Privacy Policy

Privacy Policy

Effective Date: September 4, 2025

At Altis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

Personal Information

  • Name and contact information (email, phone, address)
  • Billing and shipping addresses
  • Payment information (processed securely by our payment providers)
  • Account credentials if you create an account

Order Information

  • Products purchased
  • Purchase history
  • Shipping preferences

Technical Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business
  • Payment processors for secure transaction processing
  • Shipping companies for order delivery
  • Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Data portability

6. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@altishome.com
Website: altishome.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

This policy was last updated on September 4, 2025.