Terms & Conditions

1.  Acceptance of the Agreement

By accessing altishome.com or purchasing a product, you agree to be bound by these Terms & Conditions (“Agreement”). We may update this Agreement at any time; continued use indicates acceptance of the revised version

2.  Orders & Pricing

We reserve the right to correct typographical errors, inaccuracies or omissions related to descriptions, pricing or availability—even after an order is placed. Orders are deemed accepted only after you receive a “Dispatch Confirmation” e-mail.

3.  Payment & Taxes

Prices are in INR and include GST unless stated otherwise. Payment is captured at checkout via secure PCI-DSS-compliant gateways (Visa, Mastercard, UPI, etc.).

4.  Shipping & Risk of Loss

Risk transfers to you upon delivery to the shipping address provided. See “Shipping & Returns” for full details.

5.  Intellectual Property

All content on this site—including images, graphics, copy and code—is our property or used under licence. Unauthorised use is prohibited.

6.  Limited Product Warranty

Each pergola frame carries a 10-year structural warranty; ancillary parts (louvers, motors, electronics, coatings) carry five years). Full terms appear in “Purchase & Warranty”.

7.  Disclaimer of Warranties

Except for the express limited warranties, the website and products are provided “AS IS” without any implied warranties of merchantability or fitness for purpose

8.  Limitation of Liability

To the fullest extent permitted by law, Altis’ liability will not exceed the price paid for the product. We are not liable for indirect or consequential damages.

9.  Indemnification

You agree to indemnify and hold Altis harmless from any claim arising out of your misuse of our site or products

10.  Governing Law & Dispute Resolution

This Agreement is governed by the laws of India. Any dispute shall be subject to arbitration in Gurugram under the Arbitration & Conciliation Act, 1996.